Frequently Asked Questions
If an order has been placed, you only have 1 hour to edit it, after that, the order starts fulfillment and can no longer be edited
Once your order is packed and shipped, you will get a notification with your tracking information. Alternatively, you can download the shop app for iOS or Android to receive your shipping updates.
We currently offer free shipping in the USA and Canada when you purchase over $59.99 USD or $59.99 CAD. International shipping is also available based on a flat fee based on the location.
Your satisfaction means everything to us!If your product arrives damaged or broken, there's no need to return it—just send us a photo of the issue within 30 days of delivery, and we’ll send you a free replacement right away.Please note:Due to the nature of cosmetics, we do not accept returns for opened or used products.
Most users notice stronger, fuller-looking lashes within 3–6 weeks of consistent use. Results may vary depending on your lash cycle.
All major credit cards, shop pay, apple pay, google pay, and paypal are accepted
If your product arrives damaged or broken, there's no need to return it—just send us a photo of the issue within 30 days of delivery, and we’ll send you a free replacement right away.
We ship Worldwide except for the following locations given below:
Crimea, Luhansk, and Donetsk regions in Ukraine, and Russia,Belarus,Ecuador,Cuba,Iran,Syria,and North Korea because of legal restrictions or shipping carrier limitations.